How do I give staff limited access to my Takealot data?

In TSeller, go to Settings › Additional Users and click Add User. Enter their name and email, choose a role or switch individual pages on and off, decide whether they can see costs and profit, and send the invite. They set their own password and sign in with their own email.

Can I hide my costs and profit from staff?

Yes. Switch off See costs and profit for a team member and they lose the Profitability and Product Costs pages, and profit, break-even and margin figures are hidden everywhere else, including in TSeller AI's answers.

How much does an extra user cost?

Each additional user is R100 per month on TSeller Pro, which costs R199 per month and includes the owner. You can have up to 21 users on one account.

Can team members use TSeller AI?

Yes, if you switch on the TSeller AI page for them. TSeller AI follows the same pages and cost settings, so it won't show costs or profit to someone who can't see them.

What can't team members do?

Only the owner can manage the team, billing, the Takealot API key, the AI Data Connector, notifications and WhatsApp alerts, or delete the account.

Takealot Staff Access

Nov 9, 2026 by Dihan Stoltz · 7 min read

How to give staff limited access: a Takealot seller in a white long-sleeve TSeller t-shirt holds up an iPhone showing TSeller's Store Users screen, with the store owner, paid users and team members who each have Edit Access and Delete buttons

Most Takealot sellers end up sharing one password with their accountant, warehouse team or virtual assistant. Everyone then sees your costs and profit, can change prices and stock, and keeps access until you change the password for everyone. TSeller's Additional Users gives each person their own login to your account, with only the pages you choose and your costs and profit hidden if you want. This guide shows how to add a team member, what each role and permission does, ready-made setups for an accountant, warehouse team and VA, how to remove someone instantly and what it costs.

Why You Shouldn't Share Your Takealot Password

A shared login is the fastest way to give someone access, and the riskiest.

Everyone sees everything—Your product costs, margins and profit are on screen for whoever logs in.

Everyone can change everything—Prices, stock, repricer rules and ads are all one click away.

You can't take access back—When someone leaves, you have to change the password and tell everyone else the new one.

You can't tell who did what—Every change looks like it came from you.

Takealot's Seller Portal has its own users for the portal itself. TSeller's Additional Users does the same for TSeller, where your costs, profit, repricer and AI live.

What Additional Users Does

Additional Users adds your staff to your own TSeller account, under your plan.

Their own login—Each person signs in with their own email address and password, on the web or in the TSeller app.

Your stores, their pages—They work in your account and your stores, but only see the pages you turn on.

Costs and profit stay private—Switch off See costs and profit and your costs, margins and profit disappear for them, in TSeller AI too.

Instant removal—Remove someone and their login is deleted straight away.

No sign-up for them—You pay for their seat, so they never need their own TSeller plan.

How to Add a Team Member

Adding someone takes about a minute.

Open Additional Users—In TSeller, go to Settings › Additional Users and click Add User.

Add their details—Enter their name and email address.

Choose their access—Pick a role, then switch individual pages on or off and choose whether they can see costs and profit.

Send the invite—Click Send Invite, or pay for the extra user first if you don't have a spare one.

They set a password—TSeller emails them a link to set their password, which lasts 7 days. Then they sign in at tseller.co.za or in the TSeller app with that email address.

Team Member Roles

Start with a role, then fine-tune the pages. Changing any page turns the role into Custom.

Role	Pages	Costs & Profit
Full access	Every page	Yes
Operations	17 pages	Off
Orders and returns	3 pages	Off
Custom	You choose	You choose

Operations covers everything except the Accounts pages. Orders and returns opens the Dashboard, Orders and Returns. New team members start on Full access until you change it.

Choose Exactly Which Pages Each Person Sees

Every page in TSeller has its own switch, grouped the way the app's menu is.

Overview—Dashboard, Sales Analytics and TSeller AI.

Orders—Orders, Returns and Platform Management.

Listings—Offers, Inventory, Batch Operations, Catalog Sync, Product Reviews and Product Tracker.

Pricing and Stock—Buy Box, Auto Replenishment, Auto Promotions, Auto Advertising and Image Generation.

Accounts—Profitability, Product Costs, Account Transactions, Sales Transactions and Recon.

Also Allow—See costs and profit, and Change inventory rules.

Keep Your Costs and Profit Private

See costs and profit is the most important switch. With it off, a team member loses the Profitability and Product Costs pages, and every profit, break-even and margin figure is hidden for them: on the Buy Box page, in exports, in promotion cost breakdowns and in Sponsored Ads. TSeller AI leaves those figures out of its answers for them too, so nobody can ask the AI what your margins are.

Ready-Made Setups for Your Team

These are good starting points. Pick Custom and switch on the pages listed.

Accountant—Dashboard, Sales Analytics, Recon, Account Transactions, Sales Transactions, Profitability and Product Costs, with See costs and profit on.

Warehouse or packing team—The Orders and returns role, plus Auto Replenishment if they prepare shipments to Takealot's DCs.

Virtual assistant for listings—Offers, Inventory, Batch Operations and Product Reviews, with See costs and profit off.

Operations manager—The Operations role: everything except the Accounts pages.

Ads manager—Auto Advertising and Sales Analytics, with See costs and profit off if they shouldn't see your margins.

What Your Team Sees When They Sign In

A team member signs in with their own email and lands in your account. The menu only shows the pages you turned on. If they open a page they don't have, TSeller shows No access to this page and tells them to ask you to turn it on, and their own Additional Users page lists exactly what they can open. If you have several Takealot stores, they can switch between them without changing the store you're working in. TSeller AI follows the same pages and cost settings for them.

Change or Remove Access Instantly

Open a team member in Settings › Additional Users to change their pages, then click Save Changes. To take access away completely, click Remove User. Their TSeller login and invite link are deleted, and they're signed out straight away on every device, with no support ticket and no waiting. Removing someone doesn't lower your bill by itself, so reduce your users in Billing if you won't replace them.

What Only the Owner Can Do

Some settings stay with the account owner, whatever access you give.

Team—Only the owner can add, change or remove team members.

Billing—Plans, payments and users.

Connections—The Takealot API key, the AI Data Connector and the Takealot AI agent.

Notifications—App notifications and WhatsApp alerts.

Your account—Deleting the account.

Pricing

TSeller Pro is R199 per month and includes you, the owner. Each additional user is R100 per month, paid by card. If you add someone part-way through the month, the first charge only covers the days until your renewal, and there is nothing to pay during your free trial. If you subscribe through the App Store or Google Play, extra users are added by card, separately from your app plan. You can have up to 21 users on one account.

Conclusion

Sharing one Takealot password puts your costs, profit and prices in everyone's hands and makes it hard to take access back. With TSeller's Additional Users, every person gets their own login, only the pages they need and your margins hidden, and you can remove them in one click. Give them access, then let TSeller's Takealot AI agent take care of the Seller Portal work. Start your free 14-day trial at https://tseller.co.za, or if you already use TSeller, open Settings › Additional Users and add your first team member.

Filed under: Tutorial

Author: Dihan Stoltz