What is TFS on Takealot?

TFS stands for Takealot Fulfilment Solutions, the Takealot Group's logistics business. Its courier service, also called Takealot Courier Service or TCS, collects marketplace sellers' boxes and delivers them to Takealot's Johannesburg, Cape Town and Durban DCs, and brings returned stock back to sellers.

How do I open a TFS courier account?

Fill in Takealot's TFS Courier Onboarding Request form at https://docs.google.com/forms/d/e/1FAIpQLSfdsXtUSnBK7ozXwvpdsDVM4DhYfytGEw6eHaZKSLQ5U4jNSw/viewform with your email, account type (Seller Account), seller ID, name, Seller Portal email address, mobile number, company trading name, collection address and billing address. Takealot checks that your seller account is active, then TFS emails you a link to verify your email and log in.

Who can use TFS Courier?

Only Takealot marketplace sellers and suppliers with an active Takealot account can use TFS Courier. It delivers to Takealot's Johannesburg, Cape Town and Durban DCs, with loads of up to 130 kg. Local Collect is not available for KZN sellers sending to the KZN DC.

Does TFS book my Takealot DC delivery slot?

Yes. Put your Takealot shipment's PO number in the reference field of the TFS booking, and TFS books the DC delivery slot on that shipment for you, so you don't book a slot on Takealot's booking site. Because it is Takealot's own courier, TFS deliveries usually get the earlier slots.

How do I pay for TFS?

TFS takes the cost of each booking off your Takealot account balance. There is no courier wallet to top up and nothing to pay upfront.

What is the difference between TFS Local Collect and Main Collect?

Local Collect collects from your address and delivers to a Takealot DC in the same city. Main Collect collects from your address and delivers to a DC in another city. TFS also has drop-off services from Takealot pickup points and TFS facilities, and returns stock from Takealot to you.

Can TSeller book TFS for me?

Yes. Create an API key in the TFS portal under Integrations › API Keys and add it in TSeller under Settings › Integrations › TFS. Then book TFS for confirmed shipments from the Inbound Shipments board in Takealot Restock, or ask TSeller AI to price and book collections, track them and send the waybill and box stickers to WhatsApp or email. Nothing is booked until you confirm.

TFS Courier Account

Nov 9, 2026 by Dihan Stoltz · 8 min read

How to create a TFS account: a Takealot seller points at a blue TFS courier truck with a white takealot.com trailer and a stack of takealot.com boxes outside a Takealot distribution centre, under the headline How to create a TFS account

TFS is Takealot's own courier for marketplace sellers. It collects your boxes and delivers them to the Takealot distribution centre (DC), books the DC delivery slot for you and takes the cost off your Takealot balance, so there is no slot to book and no courier wallet to top up. Most sellers only hear about it when they spot it in the Seller Portal, because the account is opened through a short Takealot form, not a sign-up page. This guide shows where to apply for a TFS courier account, what to fill in on each field of the form, what happens after you submit it, how to book a collection to a Takealot DC once you are approved, and how to connect TFS to TSeller so TSeller AI can book your shipments for you.

What Is TFS?

TFS stands for Takealot Fulfilment Solutions, the Takealot Group's logistics business. It brings the group's courier, delivery and freight services together under one name.

TFS Courier—Collections, drop-offs and tracking for Takealot marketplace sellers, to and from Takealot's DCs. This is the service this guide is about.

TFS On-Demand—Fast local deliveries through a network of independent drivers.

TFS Freight Forwarding—Importing and exporting goods.

TFS Supply Chain—Warehousing and logistics for other businesses.

The courier service is only open to Takealot sellers, so you need an active account on the Takealot Seller Portal to use it. On your bookings you will also see it called Takealot Courier Service, or TCS.

Why Use TFS to Send Stock to Takealot?

Every replenishment shipment to Takealot needs a delivery slot at the DC. With most couriers you book the slot yourself on Takealot's booking site and then tell the courier where and when to deliver. TFS works differently.

TFS books your DC slot—You put your shipment's PO number on the booking, and TFS books the delivery slot on that Takealot shipment for you. You never open the booking site for it.

Earlier slots—Because it is Takealot's own courier, TFS deliveries usually get the earlier slots at the DC.

No wallet to top up—Each booking comes off your Takealot account balance, so you never pay a courier upfront.

Rates for Takealot sellers—TFS prices its courier service for marketplace sellers, and in our experience its rates are among the best for getting stock to the DC.

Weekend collections—For Black Friday and the busy Q4 season, TFS added weekend collections.

Returns to you—TFS also brings stock back from Takealot. Register once and it collects, consolidates and returns your stock on set days, at the same rates as sending it.

Who Can Open a TFS Courier Account?

You need an active Takealot account. The form takes marketplace seller accounts and supplier accounts, and Takealot checks that yours is active before it approves you.

Where it delivers—TFS Courier covers Takealot's Johannesburg, Cape Town and Durban (KZN) DCs, with loads of up to 130 kg.

KZN sellers—Local Collect, TFS's same-city collection, is not available for KZN sellers sending to the KZN DC, so check the options for your area.

What you need—Your Takealot seller ID and the email address registered on the Seller Portal, because TFS links your courier account to your Takealot account with them.

How to Create a TFS Courier Account

Takealot takes applications through the TFS Courier Onboarding Request form. It is a Google Form made in Takealot's own account, and every field is required.

Email—The address TFS replies to. It doesn't have to be your Seller Portal login, but use that address if you can read its inbox.

Account Type—Choose Seller Account. Choose Supplier Account only if you supply Takealot through its supplier portal.

Seller or Supplier ID—Your Takealot seller ID.

Name and Surname—The person TFS should deal with.

Seller or Supplier Portal Email Address—This one must be an email address registered on the Seller Portal.

Mobile Number—So TFS and its drivers can reach you.

Company Trading Name—Your registered business's legal name, or your seller account's name.

Collection Address—Where TFS should collect your boxes: full street address, suburb, city, province and postal code.

Billing Address—The address for your invoices, in the same format.

Click Submit. A copy of your answers goes to the email address at the top of the form.

What Happens After You Apply?

Takealot reviews your application and checks that your seller account exists and is active. Once you are approved, TFS emails you a link to verify your email address, and then you can log in to the TFS courier portal at takealot.shiplogic.com. It looks like The Courier Guy's and Bob Go's portals, because they run on the same courier platform, so if you have booked with either it will feel familiar. Takealot's DCs and returns DCs are already in your address book, ready to book to. One warning: tfscourier.com is a different courier company in the UK, not Takealot's TFS, so don't log in or register there.

TFS Courier Services Explained

The TFS portal offers collection services, where a driver comes to you, and drop-off services, where you take the boxes in yourself.

TFS Service	From	To
Local Collect	Your address	DC in your city
Main Collect	Your address	DC in another city
Local Economy	Pickup point	DC in your city
Main Economy	Pickup point	Takealot DC
Express	TFS facility	Takealot DC
Return to merchant	Takealot DC	Your address

Drop-off services start at a Takealot pickup point or a TFS facility. Prices depend on your boxes, their weight and the route, and the TFS portal shows the price before you book.

How to Book a TFS Collection to a Takealot DC

Book TFS after you confirm a replenishment shipment in the Seller Portal, because the booking needs that shipment's PO number.

Confirm the shipment—Create and confirm your inbound shipment in the Seller Portal as usual, and note its PO number and DC.

Pack and label—Print Takealot's product labels, shipping labels and shipping note, and pack your boxes.

Create the TFS booking—In the TFS portal, collect from your address and deliver to the shipment's DC from your address book.

Add the PO number—Put the Takealot PO number in the reference field. That is how TFS matches the collection to your Takealot shipment and books its slot.

Add your boxes—Enter the size and weight of each box, and the portal shows the price and collection day.

Print the waybill and stickers—Stick a TFS sticker on every box, next to Takealot's shipping label.

Leave the slot to TFS—Don't book a delivery slot for this shipment on Takealot's booking site. TFS books it.

TFS vs Other Couriers for Takealot

Any courier can deliver your stock to a Takealot DC. TFS is the only one that books the slot and bills your Takealot account.

	TFS	Other Couriers
Who books the DC slot	TFS	You
How you pay	Takealot balance	Courier account
Courier wallet to top up	No	Often
Open to	Takealot sellers	Anyone
Returns from Takealot	Yes	Some

Connect TFS to TSeller

Once your TFS account is live, connect it to TSeller so you can book TFS for your Takealot shipments without typing them into the TFS portal.

Create an API key—In the TFS portal, go to Integrations › API Keys and create a key.

Add it to TSeller—In TSeller, open Settings › Integrations, choose TFS and paste the key. TSeller checks it with TFS before it saves it.

One courier account per store—TSeller matches each TFS account to the Takealot store with the same seller ID and names the connection after that store, so a business with several stores books each one on its own TFS account.

Book TFS From Takealot Restock

With TFS connected, every confirmed shipment on the Inbound Shipments board in Takealot Restock shows Book TFS. Click it, choose the address to collect from and enter your boxes with their size and weight, and TSeller gets the TFS price and collection day. Click Book, and TSeller books the collection with the shipment's PO number, so TFS delivers it to the right DC and books the slot with Takealot. The card then shows the TFS reference and status, and TFS waybill opens the waybill and box stickers. A shipment that already has a TFS booking shows its waybill instead, so it is never booked twice.

Let TSeller AI Book TFS for You

TSeller AI reads your confirmed Takealot shipments and your TFS bookings, so you can ask in plain words.

Which shipments still need TFS?—It lists the confirmed shipments without a TFS booking, with their DCs.

What would TFS charge?—It prices a collection for the boxes you give it, without booking anything.

Book TFS for today's shipments—It shows every shipment with its DC, boxes, price, collection address and day on one card, and books nothing until you tap Apply. It can book several shipments at once, one collection each.

Where is my CPT shipment?—It tracks each TFS booking from collection to delivery at the DC, and the returns TFS brings back to you.

Cancel that booking—Before TFS collects, for example to rebook with different boxes.

It works from the rest of TSeller too: ask it to put your lead time orders on a shipment or plan your replenishment shipments, then book TFS for them in the same conversation. The same questions work on WhatsApp and in Claude or ChatGPT through the TSeller connector.

Waybills, Box Stickers & Shipment Packs

Every TFS booking comes with a waybill and box stickers, and TSeller prints the stickers the way your printer needs them.

Single label—100×150 mm, for label printers.

4 or 6 per A4 sheet—Choose which label to start at, so a half-used sheet isn't wasted.

Zebra or TSC printer—TSeller sends the stickers to the printer as ZPL.

On WhatsApp or email—Ask TSeller AI to send the documents after booking. You get the TFS waybill and box stickers, and with the Takealot Agentic integration also the shipping note, shipping labels, picking list and product labels, so whoever packs has everything in one place.

TFS Mistakes to Avoid

Most TFS problems come from one of these.

Leaving out the PO number—Without it TFS can't match the collection to your Takealot shipment or book its slot.

Booking a slot yourself as well—TFS books the slot, so a second booking only confuses the DC.

Typing the DC address by hand—Book to the DC from your TFS address book, which is what TFS's routes are set up for.

Booking before the shipment is confirmed—The PO number only exists once the shipment is confirmed in the Seller Portal.

Logging in at the wrong site—tfscourier.com is a UK courier, not Takealot's TFS.

Forgetting the stickers—Every box needs its TFS sticker as well as Takealot's shipping label.

Pricing & Getting Started

You pay TFS per booking, straight from your Takealot balance. Connecting TFS in TSeller is part of your TSeller subscription, which starts at R199 per month with a 14-day free trial. The Inbound Shipments board in Restock and TSeller on WhatsApp are part of the Agentic plan, an add-on to your subscription.

Conclusion

Opening a TFS courier account takes one short form, and it changes how you send stock to Takealot: no slot to book, no courier wallet to top up and earlier slots at the DC. Apply with the TFS Courier Onboarding Request form, put your shipment's PO number on every booking, and connect TFS to TSeller so your shipments, bookings, waybills and stickers sit in one place. Takealot Auto Replenishment then works out what to send to each DC. Start your free 14-day trial at https://tseller.co.za, or if you already use TSeller, open Settings › Integrations and connect TFS.

Filed under: Tutorial

Author: Dihan Stoltz